Our convictions must always be communicated in principle-based rather than personality- or preference-based terms. Our resolve must always be tempered by gentle humility. And it’s always wise to filter your tenaciously held position through the wisdom of someone who will tell us if we’re wrong. We must find ways to be firm without being obnoxious, to be steadfast without being stubborn, and to be committed without being arrogant.
— Marv Penner